The ASC offers one-on-one tutoring sessions by walk in or appointment. All appointments are scheduled through Navigate our online appointment system.
One-On-One Tutoring Appointments: One-on-one appointments are conducted in the Academic Success Center, located in University Hall 1st floor, Suite #156. To schedule an appointment, login to Navigate and sign on with your JagNet ID. In-Person appointments must be scheduled 24 hours in advance.
Drop-in Tutoring Appointments: Drop-In appointments are conducted in the Academic Success Center, located in University Hall 1st floor, Suite #156. Drop-in Tutoring available Monday thru Friday from 8:00am to 5:00pm. To attend Drop-in tutoring, login to the Kiosk at the Front Desk.
Step 1: Log into Navigate with your Augusta University JagNet ID.
Step 2: Select the appropriate button to start scheduling an appointment. The New Appointment page opens.
Step 3: Choose the Care Unit and Service. Example: Tutoring and Academic Support and Course-Based Tutoring
Step 4: Once the Care Unit and Service are chosen, choose a date and click "Find Available Time". The next page appears.
Step 5: On the left is a filter panel that also shows the filters chosen, a calendar to pick a date for the appointment, and more filters to narrow appointment options. Students can narrow by staff name, location, and course and adjust those filters as needed. The main panel updates to reflect filtering automatically. Important. When the student selects a date, the scheduling feature shows appointments from the start date until 30 days after the start date. Dates with available appointments will have a dot underneath them in the date picker calendar.
Step 6: Students can enter a comment and decide if they want email or text reminders. Once all the options are set, students click Schedule. If their appointment is scheduled, students get a success message and the option to View Appointments or Schedule Another Appointment.
Who are the tutors?
The ASC Peer Tutors are trained and certified by the College Reading and Learning Association (CRLA). The ASC staff verifies the tutor has earned a minimum of A or B in the content area to be tutored (or justified equivalent experience). The ASC staff receives a recommendation for the tutor from a content expert-- for example, a faculty member, department chair, university supervisor, etc.-- someone who can speak to the candidate’s content expertise and ability to communicate in the content area.
If you are interested in joining the ASC team, check out the Become a Tutor webpage for more information.
Who will be notified of my tutoring session?
The tutoring sessions are confidential. The tutor will not share information about your session. If you would like the tutor to notify your professor you have attended a tutoring session, the request will need to be made in writing.
What is Navigate?
Navigate is a comprehensive technology that allows students to have access to the academic support services available by scheduling an appointment.
Students can use Navigate to schedule appointments, view their calendar and class schedules, and access to campus resources available at the university.
What if tutoring is not offered for my course?
If the course is not listed for tutoring, the student can email the Academic Success Center at email@example.com to request additional information.
What if I am not available at the times tutoring is offered?
If a student can not attend during the available tutoring times, the student can request an appointment time. Students can request appointments either on the first page of the appointment scheduling workflow or in the Other Appointment Options on the appointment list page.
What should I bring to my tutoring session?
Tutoring is a team effort between the tutor and you. The best way to get the most out of your tutoring session is to come prepared with questions. Bring your textbook, syllabus and assignments.
What happens if I miss my appointment?
Please notify your tutor if you will be unable to attend your tutoring appointment. If you miss your scheduled
appointment, the tutor will attempt to contact you by email. If the tutor is not able
to reach you, the tutor will mark the appointment as "No Show". If the tutor makes
contact with you, the tutor can reschedule the appointment for a different available
A student who is a repeat "No Show" without making an effort to contact their tutor will be removed from the schedule completely.
When should I schedule a tutoring appointment?
Tutoring starts the first week after the add/drop period of each semester. Come in early at the beginning of the semester as possible to get the best out of the tutoring services we offer.
What course material can be covered during a tutoring session?
Tutors explain concepts using examples similar to your homework or textbook. Unless instructed differently, tutors will only assist with practice problems from within the applicable chapter.
Please note: Tutors cannot assist with graded assignments, take home exams and or quizzes. Asking for assistance for graded assignments or allowing the tutor to do your work for you is a violation of the Academic Honesty Policy.
Where is tutoring offered?
Tutoring is offered in the Academic Success Center - Summerville Campus, University Hall, 1st floor, Suite #156.
Tutoring is also offered in the Science and Mathematics Building on the Health Sciences Campus - Room 1046. Currently, the only courses offered by the ASC tutors at this location are Biology and Chemistry. There are specific hours for this location. Make sure you check the schedule before going to that location. Information for mathematics tutoring at this location can be found here.
How long is a tutoring appointment?
Tutoring appointments are scheduled in 30-minute increments. If you need additional time during the session, please reserve an additional time block on your tutors schedule.
How often can I receive tutoring?
A student can attend tutoring as many times as they would like during the semester.
How does a tutoring session work?
Tutoring will be one-on-one between a student and a course-based Academic Peer Educator who will both actively participate during the session.
Come prepared with questions and specific topics to be covered during the session. Take notes during the session so you can refer back to them later. Ask questions and make sure you understand. Demonstrate comprehensive knowledge of the content covered during the session before you leave.
How should I use tutoring?
We recommend that students engage with the services offered at the ASC at the beginning of the semester.
Tutoring is an aid to help you understand the content learned more thoroughly, not an opportunity to replace class participation and attendance. The purpose of the tutoring session is to provide a space to discuss challenging concepts, ask questions, and work through practice problems with a professionally trained peer tutor. Meeting with a tutor before you experience difficulty in a course will increase your understanding and retention of the material and help you prepare for exams ahead of time instead of cramming at the last minute.
Academic Success Consultations can also help you prepare for success through time management, schedule planning, and learning strategies.