Frequently Asked Questions


Q)  Do I need a permit to park on campus?
A) All vehicles except patients and visitors of patients need a permit to park on Augusta University property.
Q) I am having problems logging in to register my vehicle. What should I do?
A) You should be logging in to the Parking Management Portal using your JagID and password (what you use to log in to email). If you are unable to log in, please contact the Information Technology Help Desk at 706-721-4000.                             
Q) I currently park on campus, but when I try to register, my information is not in the system.
A) The database is new. Please take a few moments to enter your vehicle information and select the type of parking you desire.                             
Q) There are spaces in my lot that do not have reserved signs, does that mean those spaces are available for reserved parking?
A) No, we try to maintain a balance between reserved and non-reserved spaces in each lot.                  
Q) I currently have non-reserved parking but would like to upgrade to reserved parking. What should I do?
A) There are currently no new reserved spaces available.
Q) I currently have reserved parking and want to downgrade to non-reserved parking.  What should I do?
A) Please contact the Parking Office. 
Q) My current hangtag has expired. What should I do?
A) Register your vehicle at the Parking Management Portal                   
Q) I qualify for the discounted rate for employee parking. Do I need to do anything?
A) Register for non-reserved parking and contact the Parking Office to request the reduced rate.                            
Q) Where does the money I spend on parking go?
A) Please visit our "Where do my Parking and Transportation Dollars Go? section of our web site to view a detailed chart showing where the dollars go.
Q I am an evening student, do I still need a permit?
A) Yes
Q) Why are there cones in the parking spaces?
A) Cones or other traffic control devices may be placed in a space when the space is dangerous for some reason, construction is planned, or a special event is taking place. Please do not move the cones without authorization. There is a $50.00 fine for moving cones without authorization.
Q) I'm an employee, but I have an appointment with one of our doctors or i am visiting a patient. Can I park in patient parking during my appointment/visit?
A) Yes, please make sure your parking permit is visible and place a note on your dash that says, " Dr. Appointment, Date:______ Time:______

Health Sciences Campus:
  706-721-2953
  parkingoffice@augusta.edu
  Annex II, HT-1147
  524 15th Street, Augusta, GA
   Monday - Friday 7am - 5pm

Summerville Campus:
   706-729-2090
   parkingoffice@augusta.edu
   Public Safety Building (PSS)
  2500 Walton Way, Augusta, GA
   Monday-Thursday: 8am - 5pm, Friday: 8am - 4pm