Computing at Reese Library

The Information Desk on the first floor of Reese Library can assist library patrons with printing and scanning, computer logons, microform machines (personnel permitting), and basic computer technical help such as saving files, sending emails and attachments, scanning, and using the wireless network. Someone will be available at the desk whenever the library is open. For more extensive help using the computers or for an in-depth orientation to the microfilm reader and scanners, a staff member is available Monday through Friday 8:30 a.m. - 5:00 p.m. to assist.


The ITS Student Helpdesk is co-located with the Information Desk and can provide more in-depth computer assistance.

Logging in to a Reese Library Workstation


The lab computers in Reese Library are for students, faculty and staff of Augusta University. There are two computers which are available for community users if not in use by our students, faculty or staff. There are also computer kiosks on each floor that give direct access to the GIL-Find library catalog to any library patron.

Students receive a Pounce account as part of their application to Augusta University. Students should use the Pounce userid and password to access campus computers after they have registered for classes. Faculty and staff are given userids and passwords as part of the hiring process. Users should contact the ITS helpdesk at 706-721-4000 if a password is forgotten or not working. Before calling, a few things to check are:

    1. Is the Caps Lock key on? This may be checked on Reese Library lab computers by the blue led on the upper right of the keyboard above the icon that looks like a lock with an "A" in the middle. (The one with the 9 in the middle is usually on – but that is normal.)
    2. Are any personal items sitting on the keyboard? The most common is a notebook laying on the edge of the keyboard just pressing the Ctrl key.

CONTACT US

706-737-1744

reference@augusta.edu

 

FOLLOW US

Saving Your Work

Saving your work often is one of the keys to college success. No one likes to be putting the final touches on his/her masterpiece only to have the computer eat all that work in a blink of an eye. Worse for the aspiring scholar, for virus security and general stability, all of Augusta University computer labs have software that boots the computer to a clean version of Microsoft Window every time it is restarted. If the machine reboots, all that hard work is gone to the ether. The first step of correcting any machine that is acting weird or having a problem is to reboot the machine - sending all the unsaved work straight to the mythical bit bucket.

WHERE TO SAVE FILES:

    1. The easiest way to save files is to use Microsoft OneDrive. Microsoft OneDrive is a cloud storage service tied to your AU Microsoft 365 account, giving you 1 TB of online space to save, access, and share your schoolwork from any device. You can open Microsoft OneDrive by going directly to the Microsoft OneDrive Web Portal or by searching for "OneDrive" in your computer's Start menu or File Explorer.
    2. Save the file to Box (https://box.augusta.edu). This is another cloud storage option available for AU users. The space is practically unlimited. It is recommended to create a folder for each class you take or club or other activity you join and storing the respective files so you will always have them. You have access to Box (https://box.augusta.edu) anywhere you have an internet connection and it uses your JAGNetID and Password to access. There are tools integrating box into the Microsoft Office product suite on campus, so you can save and open your files directly from box inside the applications. 

WHEN TO SAVE FILES

    1. When you first open any blank document in an application. Use the software's "Save As" option to place the file in the location you wish to store it and name it something that will tell you what it is. I like the "[classname]_[assignmentname]_[myname]" (i.e., ENGL1101_IntroductoryEssay_JohnDoe.docx) file naming structure, because even 10 years later, I can still tell what an assignment was. Some professors, particularly in Desire2Learn submitted assignments, may tell you what to name your file in the assignment instructions or the course syllabus, so be sure to check those places out before you name the file.
    2. When you have written a paragraph or completed a particularly complex thought. Use the software's "Save" option to make sure you don't lose those bons mots. Basically, any time you complete a thought you should save the file.

Printing in Reese Library

Students can print on campus using their printing allowance. Students can go to the JAGCard office to add funds to this allowance if they find they need more pages. There are printers on all three floors of the library to accommodate black, white and color printing. We utillize a service PaperCut to manage printing services. All printers are double-sided color printers. More information is available: https://my.augusta.edu/pages/computers-and-printing.

Wireless Networking at Reese Library

We offer three wireless networks: AU-Secure, Eduroam, and AU-Guest. AU-Secure is Augusta University’s preferred network for AU-managed devices only.

    • Eduroam is the recommended network for all personal devices—including phones, laptops, and tablets.
    • AU-Guest is available for short-term visitor access.
    • Wi-Fi is available throughout campus, including classrooms, offices, green spaces, and many buildings.

 

Reese Library offers a wide range of computers and software for students. PCs only 1st floor, PCs and Mac 2nd floor collaborative space, pcs only 3rd floor