Augusta University uses Duo two-factor authentication for added security.
Multi-factor authentication (MFA) is the simplest, most effective way to ensure users really are who they say they are. MFA is required when accessing AU systems, applications, and devices.
MFA requires more than one method to authenticate into a system successfully. The most common methods are something you know (i.e., a password) and something you have (e.g., a mobile phone, tablet, or token authenticator), applying a second layer of security to your account.
Passwords are essential for security and privacy, but a second layer of protection is needed because passwords can be stolen, guessed, or hacked. With Duo, a successfully compromised password cannot access an account or system. The second-factor authentication provides staff, faculty, and students a second barrier to prevent account compromise.
International Access Register Device Authentication Methods
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One Stop Help
University: 706-721-4000
Health System: 706-721-7500
If you travel outside the United States and plan to access AU IT resources, you MUST submit a DUO International Access Request before traveling. With approval, requests outside the United States are allowed.
Submit a DUO International Access Request
Note: Some countries and regions are subject to economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control.
An International Access request will not allow access to the following countries/regions:
Duo's self-enrollment process makes registering your phone or tablet and installing the application on your device easy.
Several authentication methods can be used to verify yourself - push, passcode, or alternative authentication, such as a token if you don’t have a mobile device.
With Duo Push, you’ll receive a notification on your smartphone. This method is quicker, easier, and more secure. The Duo Push screen displays detailed information about the application and device that initiated the authentication request. All you need to do is accept the request.
This method allows users to confirm their identity using a secure passcode. This is the preferred method for international travel.
Using Duo Passcodes: Authenticate with Duo when offline
You may select to receive a phone call to approve an authentication. When selected, a call will be sent to your DUO-registered phone number. Audible instructions will be provided to approve the authentication upon answering the call.
Other options may work for you if you cannot download Duo Push to a mobile device. You can use a tablet with Duo installed or a small device called a U2F Token (YubiKey or Feitian).
How to register your U2F Token
Note: Yubikeys will work with some AU systems, but not all.
