Utilities & Maintenance
Your central resource for understanding the essential services that keep your residential community safe, comfortable, and running smoothly. From electricity and laundry to heating, cooling, and internet access, we are committed to providing reliable utilities that support your daily living experience.
In addition to utility services, our maintenance team works year-round to ensure that residence halls are well-maintained and responsive to student needs. Whether it’s routine upkeep, preventative care, or addressing unexpected issues, we strive to provide timely and effective solutions. Here, you’ll find important information on common maintenance issues and submitting work requests when necessary.
Maintenance
tools icon Common Fixes
Something broke or not working? Start here by checking out our "common fixes" section to see if there is an easy solution to the problem. Easy fixes may be found when your power isn't working, when your outlets aren't working, or when your AC isn't working.
UV Heat/Air
Oak Heat/Air
Electricity
Outlets
wrench icon Still Need Help? Submit a Maintenance Request!
Submit a work order request via our Maintenance Request Form below if none of the above solutions fit your case. Please be as detailed as possible as this will assist the staff in identifying and solving the issue.
All Residence Halls
Immediate Concern? Call the RA on Call for your area.
Oak Hall/The Row: 706-513-0224
Elm Hall/Beacon Station: 706-829-4165
University Village: 706-533-7162
In the case of a life-threatening emergency, immediately call 911.
Utilities
tshirt icon Laundry
The laundry facilities in our residence halls are free to use for every resident.
Locations of Laundry Rooms
- Elm Hall - On every floor near the middle stairway
- Oak Hall - On every floor in the middle of the building
- University Village - In the clubhouse
Laundry Tips
- Empty Pockets: We are having a big issue with bobby pins getting stuck in the pumps and breaking the washers.
- Soap Use: Only a small amount. Follow manufacturer's instructions. If using a front-load washer, ONLY USE H-E (high-efficiency) type detergent. Look for the H-E logo on the bottle. All brands make this type.
- Stains: Pretreat stains. If a stain does not come out in the wash, don't dry it! Drying can set stains. Try pre-treating and washing again.
- Clothing Labels: Each item of clothing has instructions listed that will tell you how to wash/dry properly. Read them.
- Sorting: Separate lights and darks unless you want all of your clothes to be the same color!
- Lint Filter: Make sure you clean out the dryer lint filter every time.
- 1 wash load = 1 dry load: Do not try and dry more than 1 wash load as it will not dry!
- Please report any service issues so we can fix them promptly!
Wash Alert
All of our machines are connected to the Wash Alert app. This app allows you to:
- Track your laundry
- Receive a text message when your loud is done in a machine
- Track the availability of machines within your community
- Submit work orders for the laundry machines
tv icon Internet
How to Connect to the Internet
- Connect to "MyResNet Start Here" from your available wireless networks.
- Open a browser to access the portal.
- Once you have your account set-up, please forget "MyResNet Start Here" from your list of wireless networks.
- Select "MyResNet-5G" from your list of wireless networks and enter your password.
