In accordance with Augusta University's return to campus plan, Human Resources remains open and will continue to provide services by phone, email or virtual means. On an exception basis, in person customer service will be offered by appointment only, and will generally be limited to new hire onboarding that cannot be conducted by phone or email and other special situations that may require a face to face meeting. This method of service delivery will allow us to serve our various customers effectively, while also maintaining customer and HR employee safety.
Employee Health services will continue to be provided at the Pope Avenue location and are not impacted by the changes at the Broad Street location.
The following information and guidance is offered to our various customers.
In addition, please see our COVID-19 Resources page.
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Customer Type |
Information/Service Needed |
Who to Contact |
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Candidate who has a written offer & acceptance of employment |
Any individual who has a written offer of employment from Augusta University or AU Health, including internal transfers, and has a confirmed start date should plan to start on that date, unless notified directly by your Human Resources contact or the person who issued your offer letter. Orientation will be delivered virtually and information on this will be provided by your HR Recruiter or HR Business Partner. |
Your HR Recruiter or Business Partner or the person who signed your offer letter.
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Manager of a candidate who has a written offer & acceptance of employment |
Any manager of a position for which there is written offer and acceptance and a confirmed or targeted start date, including internal transfers, should plan for that individual to be hired as scheduled. If the manager has a need to adjust the start date of the new employee, the manager must let their HR Recruiter or Business Partner and the candidate know immediately. |
For Staff Positions: Your HR Recruiter or Business Partner for staff positions
For Faculty positions: Faculty Support Services/Dean’s Office. |
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Candidate for a Position with an active search underway |
You will continue to be considered for any open position for which you have applied. Priority is being given to essential positions at this time. Each HR Recruiter or Business Partner will handle communications with their respective candidates, with searches likely to move more slowly than normal. |
For Staff Positions: Your HR Recruiter or Business Partner for staff positions
For Faculty positions: Faculty Support Services/Department Chair’s Office. |
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Manager of a position with an active search underway |
Please communicate directly with your HR Recruiter or Business Partner to assess the search and determine reasonable next steps in light of the restrictions in place. Where possible, phone and virtual interviews are encouraged to keep searches moving forward; however, some delays should be expected. |
For Staff Positions: Your HR Recruiter or Business Partner for staff positions
For Faculty positions: Faculty Support Services/Department Chair’s Office. |
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Applicant |
Augusta University & AU Health will continue to post essential positions, and applications are encouraged. |
For Staff Positions: Your HR Recruiter or Business Partner for staff positions
For Faculty positions: Faculty Support Services/Department Chair’s Office. |
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While HR will continue with existing searches and some may reach the offer stage, start dates may be delayed unless the offer: a. is for an essential position, i.e. nurse, physician, lab staff, PCT, etc., or, b. is to fill a critical need that has been approved by an EVP, VP (university and health system) or Dean. |
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Current Employees |
Please use email and phone to contact Human Resources staff. While service delivery will naturally be more challenging during this time, we will make every effort to respond within 24 to 48 hours to each call and email. |
Main HR Phone #: 706-721-1523 |
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Current University employees who have resigned and will be leaving employment |
Benefits & Data Management, Faculty Support Services and Records and Retirement will continue to coordinate all electronic clearances for terminating and retiring faculty and staff. Each section will coordinate remotely with the terminating/retiring faculty or staff member’s supervisor to collect all keys, badges and parking decals. These collected items will be sent via intracampus mail along with the clearance form directly to Human Resources (OR 8000). HR will then coordinate with Key Control, JagCard Office and Parking to distribute collected items. All final clearances through HR (when a department does not collect the above mentioned items) will require an appointment. |
For questions or to schedule an appointment to complete the clearance process – please contact Benefits & Data Management for students and staff at 706-721-3770; Faculty Support Services for Faculty at 706-721-1072; or Records & Retirement for rehired retirees or retiring faculty and staff. |
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Current Health System employees who have resigned and will be leaving employment |
AUMC/AUHS: An email is sent to the employee once HR is notified of an end date of employment. The Records office will provide the employee with a clearance form, separation notice, payroll information, and benefits information. Employee, on last day of employment, will get their manager to sign the clearance form. Employee will place their form, and, employee badge in the HR box located at the Parking Office, Annex II, after the parking office signs the clearance form.
RWSH: The manager or HR will obtain the employees’ badge and keys and HR will email the separation notice to the employee. AUMA: The department of the employee handles the exit process and will work with HR to return the ID badge and parking decal (if applicable). HR will mail the employee their separation notice and benefits information. |
AUMC/AUHS Records – Sandy Huntington at 706-721-1016 or shuntington@augusta.edu
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Current University employees with a planned retirement date between now and June 30, 2020 |
Employees may continue to apply for retirement or take care of any remaining steps necessary to plan for their retirement.
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Dawn Cone at 706-721-7899 or dcone@augusta.edu |
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Current Employees with questions about leave |
Employees who have questions about leave should work through their manager first and then reach out to Human Resources. |
University employees should direct questions to Chris Hunt at 706-721-3836 or Morgan Chavous at 706-721-0960 and Health System employees should reach out to Employee Health at (706) 721-3418. |
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Current Managers or Employees |
Managers and employees with concerns / complaints about workplace matters may continue to contact your HR Business Partner or Employee Relations. |
For University matters, Debra Arnold at 706-721-6197 or darnold@augusta.edu For Health System matters, Ashley Lesley at 706-721-7272 or alesley@augusta.edu or NaToya Black at 706-721-7693 or nblack@augusta.edu. |
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University Employees with Benefit Related Questions |
Questions regarding your benefits, coverage options |
University - OneUSG Connect – Benefits at 1-844-587-4236 or Benefits & Data Management at 706-721-3770 |
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Health System Employees with Benefit Related Questions |
Questions regarding your benefits, coverage options |
HS Benefits Office at (706) 721-7909 |
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Employee Health Customers |
Employee Health will remain open according to normal business hours, utilizing social distancing & appropriate PPE for the protection of employees. Where possible, employees and managers should call or email Employee Health, rather than going to the clinic. |
Employee Health (706) 721-3418.
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University Employees seeking Tuition Assistance |
The deadline for Tuition Assistance Program Applications for university employees is July 15, 2020, and can be completed using DocuSign. Employees must have met standard student admissions requirements. |
See www.augusta.edu/hr/leadership-development/tap
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Health System employees seeking Tuition Assistance |
AU Health offers several Tuition Assistance programs to Employees of the health system. |
Contact Christy Roca at croca@augusta.edu or 706-721-3634. |
For all other services, contact the main HR phone number at 706-721-1523 or send an email to Human_Resources@augusta.edu.
