Frequently Asked Questions


JagTrax

What is JagTrax?

JagTrax is a Web-based tool to help students and advisors monitor student progress toward graduation

How to Faculty access JagTrax?

Faculty can access JagTrax via POUNCE.

From the Main Menu:

  1. Select Faculty Services
  2. Select Advisor Menu
  3. Select JagTrax for Faculty/Advisors
  4. A new window with JagTrax will open

How do Students access JagTrax?

Students can access JagTrax via POUNCE.

From the Main Menu:

  1. Select Student
  2. Select JagTrax for Students
  3. A new window with JagTrax will open

Who can use JagTrax?

  • Any current student in a participating program.
  • Any Academic or Faculty advisor.  If you are unable to view JagTrax, contact the Data Stewards at banneraccess@augusta.edu.

Is it possible to identify remaining program requirements by reviewing JagTrax?

Yes, JagTrax lists degree requirements in a block format.  Remaining requirements are identified by red, unchecked boxes within each block.  Completed requirements are identified by green, checked boxes within each block. In-Progress requirements are identified by blue boxes within each block.

Are grades visible in JagTrax?

Grades are updated in JagTrax at the end of each semester after the completion of "End Of Term Processing."  Once processed, grades are viewable in JagTrax following the nightly refresh.

What if information in JagTrax isn't up to date?

There could be many reasons that information in JagTrax is not up to date.  A few of the most common are listed below. 

  • JagTrax may not have been refreshed since an update was made to the student record.   A refresh is completed nightly.
  • There could be outstanding paperwork that must be completed. For example, if a grade change is pending, it is possible the form has not yet reached the Registrar's Office.

Feel free to contact the Registrar's Office at jagtrax@augusta.edu regarding information not being up to date.

What steps should be taken if the information in JagTrax is not correct?

Any  discrepancy should be brought to the attention of the Registrar's Office.

Some of the common problems and solutions are listed below:

*The major on the worksheet is wrong and/or the concentration doesn't appear on the worksheet.*

Submit a Major Change Form to the Registrar's Office at registrar@augusta.edu to have this information updated.

The requirements for my major are wrong.

Review the catalog term that appears on each of the blue bars that separate the sections of the worksheet. This is the catalog used to build your requirements. Contact the Registrar's Office at jagtrax@augusta.edu if the catalog year should be changed.

Core Curriculum is not marked complete.

Core courses are evaluated by the Office of Academic Admissions. If all final transcripts have been received and requirements have been met and your core is not marked complete, please contact the Registrar's Office at jagtrax@@augusta.edu.

*Permission was granted to substitute a course but is it not showing in the audit trail in JagTrax.*

Once the advisor and department chair approve a substitution, it must be sent to the Registrar's Office at jagtrax@@augusta.edu to be updated in JagTrax

 

Is a JagTrax worksheet like a transcript?

JagTrax is an unofficial audit of coursework, as well as an outline of all degree requirements. A transcript is your official university record and must be requested using the link below.

Augusta University Official Transcript: https://www.augusta.edu/registrar/newtranscripts.php

When should a student/advisor review a degree audit?

A degree audit can be reviewed at any time, but it is recommended to do so at least four times a semester:

  • Before registration
  • After registration to ensure courses apply to program requirements
  • After grades for each semester are posted
  • Any time changes are made to your student record

Is it possible to print worksheets from JagTrax?

 

Yes.  Choose "Print" from the top menu bar. 

Where can more information regarding JagTrax be obtained?

Contact the Registrar's Office at jagtrax@@augusta.edu or stop by our office in Rains Hall on the Summerville Campus.

 

Using the Audit

What is an Audit?

A JagTrax audit is a review of coursework which provides information on completed, in-progress, and outstanding requirements necessary to complete a degree.

What will the Audit display?

The audits display completed, in-progress, and outstanding requirements necessary to complete a degree.

Will my entire course history be available in JagTrax?

JagTrax uses the information listed on your official transcript.  In addition to completed and in-progress requirements, JagTrax will list outstanding requirements.  All updates made prior to the last refresh will be available for viewing in JagTrax.  JagTrax is refreshed nightly.

How do you determine outstanding requirements using JagTrax?

  • Remaining requirements are identified by red, unchecked boxes within each block. 
  • Completed requirements are identified by green, checked boxes within each block.
  • In-Progress requirements are identified by blue boxes within each block.

When do I need to submit a course substitution form?

A course substitution should be completed when a student is following the curriculum for the correct catalog year, but took a course in place of another.