General Information-Parents/Guardians

Helping Your Student From a Distance

You can still be an active part of your student’s life after they have moved to AU. Here are some tips on supporting and guiding your student throughout their college years:


Stay in touch!

Although a big part of going to college is learning to make choices independently, your student still needs to know you’re there to discuss both normal events and difficult issues.

Allow space.

Allow space for your student to set the agenda for some of your conversations. If he/she needs help or support, the subject is more likely to come up if you aren't continually inquiring about what time he/she came in last night. Your role is to listen actively and try to understand what they are saying or trying to say.

Be realistic with your college student about financial matters.

Most students come to school with at least some plan about how tuition, fees, books, and room and board will be paid for, and what the family's expectations are about spending money. Being specific in the beginning may help avoid misunderstandings later.

Be realistic about academic achievement and grades.

Augusta University attracts bright students and has rigorous courses. This leads to a higher level of competition than what students may have faced in high school and means that not every freshman who excelled academically in high school will be a 4.0 student here. Developing the capacity to work independently and consistently can be more important than grades, as long as the student meets the basic academic requirements set out by the university.

Encourage them to use available Augusta University resources.

If your student does experience difficulties, encourage them to take advantage of the many campus resources available for students. The Student Counseling and Psychological Services is always available to help your student and there are a variety of other sources for academic assistance as well.

Encourage your student to get to know their Housing and Residence Life staff.

Housing and Residence Life staff is available to ease your transition to Augusta University, help you with concerns, resolve difficult situations and create memorable experiences in our residential communities.

Residence Life Coordinators (RLCs)
The Residence Life Coordinator is a full-time, professional live-in staff member. The Coordinator is a graduate of a master's degree program, most typically higher education administration or student counseling. The Coordinator is responsible for the overall operations in the hall or community. Duties include helping residents with academic, housing and personal problems; advising residence hall student groups; providing educational programs; supervising and training RAs; and helping residents develop and maintain positive communities.

Resident Assistants (RAs)
RAs are upper-division undergraduate students who live in the residential communities. RAs coordinate fun and educational activities, inform students about university norms and expectations, serve as a resource for students, disseminate information, and work toward building a community atmosphere. RAs uphold and enforce community standards and university policies and have the authority to confront residents or guests in violation of these policies. Residents are encouraged to go to their RA staff with questions or concerns.

Desk Assistants (DAs)
Desk Assistants are students who work at the front desk of each residential community to provide customer service to residents and their guests. They manage the day-to-day functions that are crucial to the success of our communities. They also provide administrative assistance to the Residence Life Coordinator for the community.