IT Governance - End User Advisory Committee

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Charge: Purpose: 1. To recommend strategies for meaningful and innovative enhancements to IT services that improve the customer experience, increase productivity, reduce administrative overhead, and enable effective communication. 2. To provide advice and insight into the strategic direction of the selection of new IT services, and to assist with recommendations that enable successful deployment and effective adoption of new IT services. Objectives: • Review the current and planned array of IT services with the purpose of improving the customer experience, increasing communication, and adoption of these services. • Develop and/or review user and business requirements of IT services and support systems and prioritize these requests in terms of the needs of the University and in alignment with University strategic plan, goals, and priorities. • Provide insight for the identification and selection of enterprise level service solutions for prioritized business needs.